Customer Service

eOriginal on Location at ABS Vegas: SFIG event

Posted on by

I’m at ABS Vegas today attending the Structured Finance Industry Group (SFIG) annual conference This is my second conference as part of the eOriginal team and it’s only been four …

Is 2015 The Year You Keep Your Resolution To Go Digital?

Posted on by

Every year, you make the same resolutions whether they be personal or work related… I will exercise more. I will eat healthier. I will do my work more efficiently. We’ll …

The Trickiness of Digital Engagement

Posted on by

Perfecting digital engagement with customers can be tricky business… The underlying concepts for today’s digital-first customer seems natural, but the execution can be intimidating for those responsible for making it …

Two Additional Authentication Options for On Premise Customers

Posted on by

We are excited to announce that we have recently added Single Sign On authentication support to our eAsset® Management Services.  Now our On Premise customers that use a Single Sign …

Tuesday Tip: Streamlining transaction creation in eOriginal SmartSign®

Posted on by

Transaction Types are a great tool in cutting down the time to create a transaction and ensure the right document(s) and signature action are used for each. Transaction Types allow the user to pre-define document packages.