Customer Service

eOriginal on Location at ABS Vegas: SFIG event

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I’m at ABS Vegas today attending the Structured Finance Industry Group (SFIG) annual conference This is my second conference as part of the eOriginal team and it’s only been four …

Is 2015 The Year You Keep Your Resolution To Go Digital?

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Every year, you make the same resolutions whether they be personal or work related… I will exercise more. I will eat healthier. I will do my work more efficiently. We’ll …

POI, The New ROI for Digital Transactions

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Why Protection of Investments (POI) for Digital Transactions is The New ROI Return on Investment (ROI) is a critical motivator for Companies looking to take their business process electronic and …

Cloud Computing and Changing Tires on a Moving Car

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There’s no dearth of executive primers on the relative merits of different cloud strategies with the attendant risk/benefit tradeoffs for public, private & hybrid versions as well as hybrid multi-tenant …

Two Additional Authentication Options for On Premise Customers

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We are excited to announce that we have recently added Single Sign On authentication support to our eAsset® Management Services.  Now our On Premise customers that use a Single Sign …

Considerations and Benefits of eSignatures in the Security Alarm Industry

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eOriginal has had the opportunity and pleasure to work with a few innovative Security Alarm Companies to help them to streamline their business processes using SmartSign, our electronic signature and lifecycle management solution.

Tuesday’s Tip – Setting Up Another Authentication Layer in SmartSign Web

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Smart-phones are a life-line or hub of information for most businesses today so it only makes sense for the use of SMS (Short Message Service) text message notifications as a means of signer authentication. With eOriginal SmartSign, SMS/text ID verification can be applied in two separate methods for an added level of security:

Tuesday’s Tip – eOriginal Working to Create a Streamlined Signing Experience Using Google Docs.

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eOriginal clients have the ability to link their Google account to their eOriginal login in order to import Google documents during the transaction creation in SmartSign Web.

Tuesday’s Tip – Transaction XRefs – useful search tool

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eOriginal clients commonly use the Transaction ID or Status values to search for a transaction(s). Transaction External References (1-3 ) are fields that can be customized to meet your organization’s business needs. The benefit of customizing these labels allows your users yet another way to search for or batch processing needs.

Tuesday Tip: Upload a signed paper document using eOriginal’s Paper In™ process

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eOriginal now introduces a Paper In process that allows our customers to accomplish this goal. Paper In is a controlled action that enables you to convert a paper original to an Electronic Original Document (Authoritative Copy). The document, once the process is complete, will contain the electronic signature of the user you designated to confirm the destruction of the paper original.

Tuesday Tip: Streamlining transaction creation in eOriginal SmartSign®

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Transaction Types are a great tool in cutting down the time to create a transaction and ensure the right document(s) and signature action are used for each. Transaction Types allow the user to pre-define document packages.

Tuesday Tips: Signing On The Go

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eOriginal’s latest SmartSign release brings enhanced on-the go signing right to your finger tips. With no apps to install, simply click on a link in your email and the SmartSign Signature Service will launch right in your browser.

eOriginal Product Update Highlights

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There are several important SmartSign Web® product enhancements that should appeal to any business improvement process. We’ve added a number of important workflow integration enhancements so that we can be more tightly embedded and work more seamlessly with customer downstream business processes

So You Think eSigning Is Not For You? Think Again!

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So you think electronic signatures are not for your business? You may want to think again. As more business is being conducted online, electronic signatures have been become an increasingly important tool. However if much of your business is done face-to-face, electronic signatures are still the most efficient way to get contracts signed.

Electronic Signatures Help Businesses Grow Through Streamlining Processes.

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What makes a successful business in today’s world? I have spent countless nights asking myself this very question.  From front-line salespeople to high-level executives, businesses around the world are actively …

Electronic OnBoarding & The Human Resources Professional

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Automated & electronic onboarding can save your organization a great deal of time & money as well as providing a secure, enforceable legally compliant process. It is also a great way for Human Resources departments to participate in your company’s green initiative.