eOriginal’s professional services team supports customers and partners with integration and deployment, best practices guidance and training services.

Professional Services

eOriginal’s Professional Services group partners with our customers and partners to integrate and deploy compliant digital signature and eAsset® Management solutions. Our consultants, business analysts and project managers assist in the initial technical qualification process, provide phone or onsite integration planning, and ongoing support for our customer’s platform enhancements.

Customers and partners can choose from three packaged levels of support for initial configuration and provisioning of the eOriginal platform. In addition, eOriginal offers custom services for On-Premise installations, as well as ongoing consulting in areas such as new staff training or upgrade support.

Packaged Services

  • Fast Start Implementation
    • Integration training and support
    • Creation of vaulting partition in system production environment
    • Definition of eDeposit user, system administrator, Command Center users
    • Loading of Approver Certificate for Authoritative Copy Management
    • Web-based guidance to complete eDeposit configuration
    • Web-based Command Center user interface overview
  • Authoritative Copy Management Services
    • Includes all Fast Start Implementation activities, plus;
    • Web-Based Authoritative Copy Management training
    • Additional consulting with the customer regarding Authoritative Copy Management needs and implementation of identified account configurations
  • Transfer of Control Best Practices and Legal Support
    • Includes all Authoritative Copy Management Services, plus additional consulting with the customer, funders and counsel regarding;
      • Acceptance and legal admissibility of Electronic Transferable Records
      • Advanced Authoritative Copy Management to address transferring control and/or location using the eOriginal System
      • Securitization and pledging using the eOriginal System
    • Web-Based Transfer Training
The Warehouse at Camden Yards
351 W. Camden St., Suite 800
Baltimore, MD 21201